The Police Department provides victim services via contract with the Association for Individual Development (AID) for Crisis Intervention and Victim Services. AID serves individuals with developmental, physical and/or mental disabilities, those who have suffered a trauma or are at risk. It was incorporated in 1961 by a small group of parents, serving 8 individuals with disabilities. Today, AID annually serves more than 5,100 individuals in 45 communities. It has a workforce of over 400 employees. AID provides quality services throughout the entire lifespan of an individual and utilizes a person-centered approach coupled with innovative practices to ensure the highest level of accomplishment. Our mission is to empower individuals with disabilities, mental illness and special needs to achieve independence and community inclusion.

Individuals who may be in need of counseling, support, or other social services can call the AID Crisis Line 24 hours a day, 7 days a week, 365 days a year at 630-966-9393 to be connected with an on-call social worker. Alternatively, individuals can text the Crisis Line at (833) AID-TEXT or 833-243-8398.

Once a week, every Wednesday, the Police Department has an AID social worker on site from 10am to 6pm to handle requests for assistance made to the Police Department which may best be handled by a social worker. The on-site AID social worker occasionally accompanies our police officers on certain calls for service and conducts follow-up referrals submitted by our police officers submitted outside of normal hours of operations.

Currently, AID Victim Services is also currently partnered with Aurora, St. Charles, North Aurora, Lombard, Huntley, Geneva, Batavia, and Cary police departments. To find out more information, you can visit the AID link above.